Privacy Policy

Information we collect by phone

When you call, we may collect your name, phone number, address and a description of the plumbing problem. We use this to schedule and perform the work you request.

Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the dispatcher at the start of the call.

Information this website collects

This website has no contact forms, no accounts and no checkout. We do not ask you to type any personal information into it.

Like most websites, our hosting provider may keep standard server logs, such as your IP address, browser type and the pages requested. These logs support security and basic site operation.

Third-party services

Pages on this site load fonts from Google Fonts and maps from Google Maps. Those services may receive your IP address and may set their own cookies, under their own privacy policies.

We do not use advertising cookies of our own. A link to a call button opens your phone dialer and does not send us any information until you place the call.

How we use and share information

We use call information to schedule work, send a plumber to the right address, answer billing questions and improve our service. We do not sell personal information.

We may share details with the plumber assigned to your job, with payment processors, and with authorities when the law requires it.

Your choices

You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to records we must keep by law. Write to contact@247plumbertavares.com with your request.

We keep call and job records only as long as needed for the purposes above and for legal and accounting needs.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest revision, and continued use of the site means you accept the current version.